Returning to caravanning after some years throwing money at boats, we bought a new Bailey Barcelona just before Christmas 2014. Having researched, at length, the problems of fitting wheel locks to a twin-axle ‘van, I came across the Lock ‘n Level quite by accident and decided that it was the only sensible solution to an issue which was almost swaying me against going for a twin-axle. I bought the Combo unit and what a good decision that turned out to be. Fitting the twin wheel locks – whilst still a bit of a pain – is just so easy using this brilliant device. Our first trip out was to a CL in North Yorkshire over the Christmas / New Year period and with the inevitable soggy ground, the Lock’n’Level performed brilliantly. I think it would have been virtually impossible to SAFELY fit the wheel locks using the conventional jacks, etc without the jack toppling over or sinking into the ground. It has been used quite a few times since then, each time, the locks being fitted within a few minutes and the caravan brought to a perfect level I would also like to comment on the outstanding customer service I have received from Derek Ibbotson (one of the Directors). Last week the double unit developed a fault which appeared to me to simply be a faulty valve which wasn’t shutting off when the pump was removed. I emailed Derek asking for a replacement valve but within the hour he had telephoned me saying he would rather have it back for repair or replacement, thus giving us both the peace of mind of knowing that it was properly fixed. I was sent by email, a returns label and all I had to do was simply drop the parcel off at a nearby courier pick-up point. Nothing could have been easier. I have been kept constantly informed of progress and the unit is expected back tomorrow – only 4 days after I sent it. This customer service is nothing short of outstanding and serves to reinforce my total confidence I have in this company and their products.