Feedback


Below is some of the feedback we have received from our valued customers.

 

Been using for quite awhile now and I'm type of person needs to test before comment but must say great design,well made and customer service fantastic, been using this on my eterniti ib4 and if anybody knows about these vans they weigh in excess of 2.2t never had a problem levelling. Again great piece of kit

Paul (eterniti ib4) Lower gornal Sun, 16th July 2017


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We bought one earlier this year and used it in France and Spain, its the easiest system I've come across so far, we stayed at one site for two weeks and there was no deflation at all. When we bought it at the show we took about ten leaflets, which have all gone now as so many people have shown an interest in them as we have been traveling around, I will have to pick up some more at the next show. Dave B

davebakerpurton Purton Nr Swindon Sun, 16th July 2017


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My twin axle Lock 'n' Level has arrived, as promised.  A very good service. Many thanks for all your help.

andrew exeter Tue, 4th July 2017


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Super fast delivery very impressed .Used the Lock'n'Level for the first time last week on a site that last year that took me nearly an hour to get the caravan level ,no problem with the Lock'n'Level. Just put under the wheel and pump up brilliant very impressed should have got one sooner , thanks guys super product. We'll recommend the LOCK'N'LEVEL. GERRY

Wizal West Wittering Thu, 29th June 2017


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We have been using your product over the past 3 years as we live the dream and full time it around Europe in our Bailey Pegasus single axel caravan as well as a couple of years before we set off. We have visited 157 campsites and have used our Lock 'n Level on about 75% of them. It has been invaluable for an easy pitching experience. It has been a topic of conversation in Portugal, Spain, France, Italy, San Marino, Holland and Germany and it's looking forward to its trip to the top of Norway after Christmas in Greece. Follow our travels www.thomsonstravels.co.uk

Thomson's Travels Currently France Sun, 18th June 2017


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Just used the device for the first time. It does, "Exactly what it says on the tin". Much Easier than ramps, particularly as I had to jack up the van on the opposite side to the ,"Alko wheel lock". Couldn't have does this previously without a lot of pain and hard work. The device inflated very quickly and only needed 14 psi to get the van level. An excellent product and one happy customer.

Bazzo South yorkshire Fri, 2nd June 2017


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Excellent bit of kit now that I have an accurate pressure gauge!!! First time I used I couldn't lift sufficiently to use second lock as gauge on pump was showing 28 psi and was frightened to inflate any more. Now got another gauge and 28 psi on pump equals 15 psi in reality!!! Gave it some more pressure and wheel lock fitted in minutes. Money well spent so far. I wish you every success

Gary Chesham Sun, 7th May 2017


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Hi used this for the first time last weekend in Baltic Wharf and purposely choose a non level pitch to use it as only just purchased it. So easy to use and some looks of interest from other caravaners who still use bits of timber. Even on a slant from front to the rear the tyre sits firm once again many thanks.

Den Cardiff Tue, 2nd May 2017


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After passing a stand at the NEC I took a second look, WOW, I thought let's see what this guy has to offer. We returned later to purchase, although not using the product for a couple of months. Well first time of use and what a Superb product, so easy to use. I have been in retail for 32 years and if this company needs a sales rep I would be 1st to apply. Maybe this is a sign

Adrian Wednesbury Sat, 22nd April 2017


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Hi love the product one of my best caravan purchases by far.  Is there any where to buy spare dust caps ?

 

Hi Steve, no Problem!

 just give us a call on one of the numbers on the website

 

Derek (Lock'n'Level)

 

 

Steve Leicester Sat, 25th March 2017


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Just used my Lock’n’Level for the first time.  I thought a quick email to say how pleased I am with it. It was simple to use and solved a problem I have been toying with for some time. It also saved me £160 on my caravan insurance this year as the caravan club insurance would only give the wheel lock discount when both locks are fitted. I have been unable to get both locks on because of the problem every twin axle caravanner has of the jacking points being removed to enable twin movers to be fitted. So the cost of the Lock ’n’ Level was recouped in one year.

Thanks for a great invention. 

K.S. Essex Mon, 12th December 2016


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Hi Derek and Terry. Just saw your advert in The C.C. Magazine, and it reminded me to write. Well after about 8 months of use on our new T/A van, I am pleased to confirm that the Lock n Level Combo has performed well, as advertised, having been used more than a dozen times, in the UK and abroad on some really rough hard standings, as well as grass. This really is a brilliant piece of kit, that came just in the nic of time, as I was dreading levelling and locking the van with jack and boards having never had a T/A before but watched others struggle. You have really enhanced the very pleasant experience, which is T/A caravanning.

Steve Towcester Thu, 1st December 2016


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Hi Terry Sorry I didn't reply before. Ordered a twin Lock 'n' Level while you were at N E C show. You sent it the day you returned home on Tuesday, it was with me and fitted on Thursday. Very quick delivery as I was on the I O W. Easy to fit and get the twin Alko locks on . No need to carry caravan jack now. Great piece of kit. Thanks. G

Grandad Norfolk Tue, 22nd November 2016


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Been using the Combo regularly in its minimum and maximum combinations for 6 months as we always put both Alko locks on. No problems. We always use it.

Kipper Crewe Sat, 15th October 2016


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Great invention, used locknlevel first time today, light rain and blowing a hoolie, chose pitch, manouvered van onto leveller with remote mover, inflated in seconds, suddenly setting up has become a pleasure ! Worth every penny.

Alison Oban Wed, 31st August 2016


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Sorry that I have not replied sooner, but isn't it Murphy's Law that says when you buy something useful the opportunity of using it gets delayed??? In this case each pitch on the 3 sites we have visited were as level as pond water so our lock-n-level stayed in its bag. Finally got to use it on site at Whitby and what a departure from our levelling ramp (which may well end up at a charity shop). Sorted out the orientation of the caravan to suit 'er-indoors, did as instructed with lock-n-level, Al-Ko lock on, started up car pump, and watched the spirit level. Job done, van spot on level, and was still spot on level 2 weeks later. Life can't get better than that!!! Well done Terry and Derek.

Tillydog Eastwood, Nottingham Sat, 27th August 2016


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Used our new single axe Lock & Level for the first time this weekend and couldn't believe how fast & easy it was to use, Glad I bought it now.

Bob Montrose Mon, 8th August 2016


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What a truly fantastic piece of kit. My only regret is I did not discover this earlier. Many thanks for your innovation

Neil Sheffield Sat, 6th August 2016


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I recently purchased a twin leveller and on every occasion I have used have been asked by people for your contact information. Good idea putting spare leaflets in the bag!! having had a caravan slip off an alko jack its so much easier to use. To protect against sharp stones I simply purchased a length of carpet runner protector. lightweight and rolls up for easy storage I now wish to add an additional single leveller to make it a combo pack. How do i go about this.

 

Thanks for your kind remarks Mike. To upgrade to a 'Combo' you simply need to buy a single axle Lock'n'Level. Tell us what you need it for and we will include a 'Combo' user manual in with it! Derek (Lock'n'Level)

Mike Macclesfield Cheshire, Thu, 4th August 2016


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Lock n level proved to be essential piece of kit. The site we are on at present have 4 in use, both single and twin axles. Happy to recommend.

Hilary On our travels. Mon, 1st August 2016


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Brilliant, just like the video if not quicker.

Rick Bracknell Berkshire Sat, 11th June 2016


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Just used are lock'n'level today after delivery yesterday ,what a brilliant peace of equipment lifts our twin axle Bailey Barcelona with little effort,fitted the second wheel lock easy 'happy days' thanks for a great product

None Taunton .somerset. Thu, 26th May 2016


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Used it for the first time this weekend, on a Lunar Delta TI Twin Axle, and it lifted the van with little effort. I got both wheel locks on without any fuss. A great piece of caravanning equipment.

DJ Wokingham Mon, 2nd May 2016


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Our Combo arrived last week and just brought the van from the side of our home on to the drive today. Used the single axle leveller to raise the van to fit the second Alko through the wheel lock - no problem. Going away for the weekend so may have to use the double unit to level off. Also checked with our insurers who say that fitting 2 Alko locks will reduce my insurance premium. Good news.

Kipper Crewe Thu, 14th April 2016


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I promised to get back to you after using Lock'n'level. Well, I have got to say, its brilliant. There is no better option in my opinion for levelling a twin axle. And to be honest, if I was levelling a single, I would also buy it! I used it for the first time over Easter, and within minutes, I had both locks fitted to my new van! I used a Screwfix pump that was around £20.00 that was quicker than the video! I am really pleased and would happily recommend.

Many thanks and the best of luck with the business, I wish I had thought of it! It should be in every caravan shop without doubt! The days of chocks to level are gone!

JH Swansea Thu, 7th April 2016


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Thank you so much Lock 'n' Level for the superb service I have received after I had an issue with my unit. Repaired and returned through UPS in time or our next jaunt. This has to be the most convenient and easy way of levelling a caravan EVER! I just wouldn't want to be without my blow up friend!! (Didn't think I would ever use that sentence! ) Thank you L 'n' L - you have made levelling my caravan a breeze,!!!

Merve Leicestershire Tue, 5th April 2016


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Used the level for the first time today. Level in 5 mins with no effort. Best bit of caravan kit I have ever bought. Will recommend to everyone.

Sanddancer Bury Mon, 14th March 2016


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I am very happy with the product, it makes it so easy to level up my twin-axle caravan and enable me to fit my second wheel-lock. Perhaps I am worrying unnecessarily , but, am more than happy to take any advice with the following. I use the kit when parking-my caravan for storage to put on the second wheel-lock, this means leaving the air-bag under the wheel whilst stored. Following a period of rain/snow I find the wheels are sitting in puddles of water as the water is unable to drain away from the surface of the bag when deflated due the outside edges sitting higher than the centre areas . Do you have any ideas, just a personal concern as otherwise a "great bit of kit".

 

The only issue in this stuation as far as the Lock'n'Level is concerned would be that there may be some staining after the winter, most of which would be removed with warm soapy water. Other than that there should be no problem.

Derek (Lock'n'Level)

Big And Coventry, West Midlands Sun, 13th March 2016


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Don't start your holiday all deflated... We bought a lock n level combo pack for our new twin axle caravan - what an investment in holiday stress reduction! Being new to caravanning, having upgraded from a trailer tent, we practiced on the drive so that we knew what we were doing before arrival in Wales. Our maiden voyage was blighted by heavy rain and surface water on the roads. Worse though, we had an offside puncture before our new caravan had even done 200 miles. Given the weather and how close we were to our destination, we limped carefully on the remaining offside wheel, before finding a vacant pitch on site. The motor mover was useless due to the failed tyre, so we carefully reversed onto our pitch and over the top of the lock n level. By this time the rain had stopped and whilst setting about the task of changing the wheel, I recall a gathering of spectators and a desire not to be campsite entertainment! With mother-in-law timing me, in just 4 minutes the caravan had been lifted, punctured tyre/wheel removed, spare released from transit cage and fitted before the lock n level was deflated. A few minutes later the nearside bag had been inflated, wheel locks fitted and we were set and level for the holiday. After the bank holiday weekend, we found a local garage who were able to replace the failed tyre and our lock n level was back into action once again to replace the spare. Thanks Derek and team for a fantastic solution to a host of caravanning challenges!

Neil Bucks Sat, 27th February 2016


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I bought a double Lock & Level last year for my twin axle Coachman and found it to be an amazing bit of kit. I've used it both here and on the Continent and have had so many enquiries of where I bought it, I've lost count of the number of people who have asked me. I have had it inflated for up to 4 months at a time without any noticeable pressure drop. This single one [new order] is to enable me to level the opposite side and still put the Alko wheel locks on. A.W. ( Bucks.)

 

PLEASE NOTE. Although we do only sell the Lock 'n' Level as a 'touring' product, it's always good to know that A.W. is happy with the 'long term' performance.

In buying a 'single' to add to the 'twin' he already has, A.W. has now upgraded to our 'Combo' product.

Derek (Lock'n'Level)

A.W. Bucks Sun, 15th November 2015


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Hi, Nice to see you again at Autumn Fayre this year. Hope you enjoyed it. The motorhome owners are feeling left out when they see how easy it is to set up a caravan now. Maybe time to get designing again! Hope to see you back again in 2016. Hilary and Roger

none LB Fri, 2nd October 2015


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I bought my Lock&Level at Arley Hall National in 2014. What a brilliant piece of kit! No more planks, ramps, chocks and God only knows what else people use to level with? one piece of kit in a neat bag. Job done! The dreaded levelling is no longer on my mind 20miles from site because now I know it's going to be a doddle. Thanks for a great and innovative product.

Nil Market Harborough Wed, 30th September 2015


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Bought this at Newark show for my twin axle. Used it 6 times now and cannot fault it. After the first time ten minutes set up It now takes only a few min and Job done. Locks fitted van level. Easy. Well worth the cost. Thank you.

Phil Q Everywhere Wed, 30th September 2015


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We have just been away for 10 days and used your single axle version on our Coachman VIP for the first time. It was absolutely brilliant and made fitting and removing the ALCO wheel lock a doddle. It kept pressure all the time keeping the van level. My husband put a piece of conveyor belting underneath it to guard against sharp stones. We would thoroughly recommend it.

RobbieDog Pembrokeshire Thu, 10th September 2015


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I bought the lock n level for my 8m twin axle caravan as I wanted something that was hassle free to use. This is a fantastic piece of kit! I used this at Glenbrittle (Isle of Skye) and it lifted my caravan 5 inches without any fuss.

.......When I arrive at a campsite I'm not (within reason) concerned about how level it is as the lock n level is so easy to use.

 

I bought myself a cheap compresser from Halfords that will stop if the maximum pressure is reached (30psi); this way I'm watching the spirit level in the caravan when the caravan in raising, so far I haven't needed to exceed 20psi pressure. The caravan is just as stable as when it isn't raised as I thought it would wobble when you walk inside the caravan. I have quite a few photos showing how good the lock n level was, these were taken on location and my slopping drive at home, and I'm willing to share these if anyone is in any doubt how good this product is.

Garry Blades Nottingham Thu, 10th September 2015


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Having tried out the system on my twin axle I had concerns over movement of the van on lowering after fitting Alko locks. However after talking to Derek my next need for use was on a site which had slopes on every direction. After chocking the offside wheels for safety it worked a treat and probably only took 15/20 minutes.

I wouldn't have liked to try and use the jack as Alko suggest.

Mr B.H. N.Lincs Sun, 30th August 2015


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I purchased the single axle version and used it for the first time on the weekend just gone. I can honestly say I was impressed. Despite the fact that it was the opposite side from the Al-Ko wheel lock which needed to be raised, side to side levelling was still a piece of cake. One of my better purchases I think! Many thanks...

Dexter D. Dogg Gloucestershire Tue, 25th August 2015


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Thanks very much for the prompt service with the delivery of my Lock'n'Level. Over the moon with it.

It's taken away all the hassle of trying to fit my two Alko wheel locks on my Coachman Laser also saves me carrying a big trolley Jack around.

Used it twice now very simple but brilliant idea Thanks M. L.

M.L. Fife, Scotland Tue, 18th August 2015


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Bought the lock'n'level almost on spec. Firstly, terrific service from the company as I needed next day delivery as going away. It arrived promptly. Secondly, using the product was so simple particularly as I am required to use an Alco wheel lock by my insurance company. Trying to get a correct level whilst trying to get the wheel in the right position is impossible. Lock'n'Level makes it so easy. 2 or 3 minutes to inflate it to the right height and even after two weeks it still held the correct pressure to keep the caravan level. Other campers saw the product and were impressed. I was able to give out some leaflets which came with the product. To summarise: its quick, simple and reliable. The Caravan Club should support it.

Tony (Colchster) Mon, 20th July 2015


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I purchased the twin lock n level after watching video and reading feedback, the delivery was very prompt, and over the Bank Holiday we had our first chance to try it out on a caravan rally. The instructions are very easy to follow and within a few minutes we had our caravan leveled up.It did the job perfectly for the whole weekend. On removing it the caravan weight took most of the air out, it just took me a little while to get the last of the air out so i could get it back into its bag.I am very impressed by the lock n level and would have no hesitation in recommending it, thanks for an excellent product which does what it says on the box

Oldtimer265 United Kingdom Wed, 6th May 2015


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Bought a single axle version late last year and have used it for the first time last week. It is absolutely brilliant. I do not use an alko lock but the level bit is a great back-saver. Only 5psi on the gauge and the van was up 3 inches. Another device which will enable us to extend our caravanning years! Many thanks for thinking of it.

dianjeremy Shropshire Thu, 30th April 2015


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Hi, thanks for a great demo at Exeter last weekend. I was the chap who spoke with you re your new van. Tried out the lock n level when we got home and found it easy to use just like you said. Will be trying it out when we are away this w/e out in the field so to speak. Thanks again Kevin H.

Kev Tiverton Tue, 17th March 2015


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I bought your kit from the caravan and camping show on Angelsey. Used it for the first time today, easy to understand instructions,and my twin axle Swift flew up, no more sore shoulders ,knees etc!! No more hauling my heavy jack!! A brilliant bit of kit, my service jobs will be quicker now too. Thank you very much, I hope you sell thousands more!! G.L. of Ashford Surry

caravan-roadie Ashford Surrey Sun, 15th February 2015


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Returning to caravanning after some years throwing money at boats, we bought a new Bailey Barcelona just before Christmas 2014. Having researched, at length, the problems of fitting wheel locks to a twin-axle 'van, I came across the Lock 'n Level quite by accident and decided that it was the only sensible solution to an issue which was almost swaying me against going for a twin-axle. I bought the Combo unit and what a good decision that turned out to be. Fitting the twin wheel locks - whilst still a bit of a pain - is just so easy using this brilliant device. Our first trip out was to a CL in North Yorkshire over the Christmas / New Year period and with the inevitable soggy ground, the Lock'n'Level performed brilliantly. I think it would have been virtually impossible to SAFELY fit the wheel locks using the conventional jacks, etc without the jack toppling over or sinking into the ground. It has been used quite a few times since then, each time, the locks being fitted within a few minutes and the caravan brought to a perfect level I would also like to comment on the outstanding customer service I have received from Derek Ibbotson (one of the Directors). Last week the double unit developed a fault which appeared to me to simply be a faulty valve which wasn't shutting off when the pump was removed. I emailed Derek asking for a replacement valve but within the hour he had telephoned me saying he would rather have it back for repair or replacement, thus giving us both the peace of mind of knowing that it was properly fixed. I was sent by email, a returns label and all I had to do was simply drop the parcel off at a nearby courier pick-up point. Nothing could have been easier. I have been kept constantly informed of progress and the unit is expected back tomorrow - only 4 days after I sent it. This customer service is nothing short of outstanding and serves to reinforce my total confidence I have in this company and their products.

RW, East Yorkshire Hornsea, East Yorkshire Wed, 11th February 2015


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I attend shows and enjoy doing so as I am always expectant of the new idea or new product and I wasn't disappointed.A dream come true was what I found. Today, I discovered a new product on the market called the "Lock'n'Level"

West Country Mon, 24th November 2014


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Saw the product at the CC national this year. ..... needed to take the wheels off. Took both wheels up together, inserted axle stands. Quick easy and safe. Good product .

I.M. Mon, 24th November 2014


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Best product to come to market in a long time. Don't hesitate, just buy it, I have and it's excellent, so easy to use and so well made, fantastic buy. Mr R.C. (Kent)

Mr R.C. Kent Mon, 24th November 2014


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Well I'm pleased to say that I am level.Thanks Derek.

J.R. Cornwall Mon, 24th November 2014


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We have just returned from a 3 month trip to North Cape in Norway. We used our Lock'n'Level a number of times and found it much easier than all previous levlelling methods we have tried.

S.G. Bassildon Essex Mon, 24th November 2014


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Hi. Firstly I must thank you for taking the time to come down to our caravan storage last week to trial out the levelling device. I am so pleased that we purchased it as we used it this weekend and it was actually stress free to level the caravan. No divorce in a bag for us this time! It took literally two minutes to get the van perfectly level without the need to move the van back and forth. This item will definitely be taken everywhere with us from now on.

R.G. Berkshire Mon, 24th November 2014


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The greatest step forward since the advent of axle based motormovers. It's not just for the ease of levelling and simplifying the fitting of the receiver type wheel locks, its the ease and simplicity of changing a wheel. For Tandem Axle caravans, the Lock 'n' Level system solves ALL the problems. For me, it's the invention of the year.

P.G. North Wales Mon, 24th November 2014


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Hi. The lock and level worked as well as expected much easier than other methods despite us arriving in darkness to use it for the first time. Thanks and Regards

S.D. Southampton Thu, 20th November 2014


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Have returned from a hassle and stress free levelling at the weekend. What a superb invention you have created. I shall be bestowing the virtues of the Lock n Level solution wherever I travel from now on.Well done on a superb product.

Paul W Nailsworth Thu, 20th February 2014


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